Medical Certificates for Centrelink
Understanding medical evidence requirements for Centrelink payments.
Medical Information Disclaimer
This article is for general information only and does not constitute medical advice. All treatment decisions are made by an AHPRA-registered doctor after reviewing your individual circumstances.
Centrelink requires medical evidence for various payments and circumstances. Understanding what's needed can help you get the right documentation and avoid delays in your claims.
Types of Medical Evidence Centrelink Accepts
Depending on your situation, Centrelink may accept:
- Standard medical certificates for short-term illness
- Centrelink Medical Certificate (SU415) for capacity assessments
- Medical reports from treating doctors
- Specialist reports for specific conditions
- Hospital discharge summaries
For most simple situations like temporary illness affecting job search, a standard medical certificate from any registered doctor is sufficient. More complex claims may require specific Centrelink forms.
JobSeeker and Mutual Obligations
If you're on JobSeeker and too unwell to meet your mutual obligations (like job search requirements or appointments), you may need a medical certificate.
- A standard certificate can cover short absences (up to 14 days)
- For longer periods, Centrelink may require an Exemption from Mutual Obligations
- Your employment services provider should be notified of your incapacity
- Keep copies of all certificates for your records
Disability Support Pension (DSP)
DSP has specific medical evidence requirements that are more comprehensive than a standard certificate:
- Medical evidence must be from your treating doctor(s)
- Conditions must be diagnosed, reasonably treated, and stabilised
- You'll likely need specialist reports for your conditions
- The Impairment Tables are used to assess your functional capacity
DSP applications require comprehensive medical documentation usually gathered over time with your regular GP and specialists. A single telehealth certificate is not sufficient for DSP applications.
Carer Payment and Carer Allowance
If you're applying for carer payments, you'll need medical evidence about the person you're caring for:
- Treating Doctor's Report form from their doctor
- Details of their condition and care needs
- Information about the level of care required
- For children, a Child Disability Assessment Tool (CDAT) may be needed
What Telehealth Certificates Can Cover
A telehealth medical certificate is appropriate for:
- Short-term illness affecting your ability to meet obligations
- Temporary incapacity for work or job search
- Brief periods of being unfit for activities
- Follow-up certificates for ongoing conditions (with existing documentation)
For more complex claims, your regular GP who knows your full medical history is usually better placed to provide comprehensive documentation.
Tips for Centrelink Medical Evidence
- Keep copies of all medical certificates and reports
- Ask your doctor to be specific about limitations and duration
- Submit evidence promptly to avoid payment delays
- If in doubt about what's required, contact Centrelink first
- For complex claims, work with your regular treating team
Frequently Asked Questions
Will Centrelink accept an online medical certificate?
How long can a medical certificate cover for Centrelink?
Can I get a Centrelink medical certificate online?
What if Centrelink rejects my medical certificate?
How InstantMed Can Help
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