InstantMed
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No algorithms deciding your health. No rubber stamps. Just a doctor looking at your request and making a call — the same way they would if you were sitting across from them.
The same stuff they'd consider if you walked into a clinic. Nothing more, nothing less.
Your symptoms, how long you've been unwell, and anything else that helps paint the picture.
Conditions you've mentioned, medications you're on, and anything that might affect what's safe for you.
Whether it's a certificate, a script renewal, or something else — and whether that makes sense given everything above.
The same rules any GP follows. Some things just need to be done in person. We don't bend on that.
It's not personal. It's a doctor doing their job properly. Here are the usual reasons.
Some things really do need a physical exam. It's not us being difficult — it's just the nature of medicine.
Certain scripts require blood tests or regular check-ins. We can't skip those steps.
If your symptoms suggest you should see someone urgently, we'll tell you. That's not a decline — that's looking out for you.
Sometimes the answer is just 'tell us more.' The doctor might reach out before making a final call.
There are limits to what any doctor can safely do without seeing you. We work within them.
If your request is declined, you get a full refund. No hassle.
We'd rather lose a sale than cut corners on care. That's not marketing — it's just how we work.
Every reviewer is an AHPRA-registered GP. They put their name on every decision.
Our doctors aren't paid to say yes. They're paid to get it right. Big difference.
If something's unclear, the doctor will contact you. We'd rather ask than assume.
If you need in-person care, we'll say so. We're not trying to handle everything — just the things we can do well.
No surprises. Here's exactly what to expect.
Usually within a few hours. They look at everything you've shared and make a decision.
Approved? Your certificate or script is on its way. Declined? Full refund, no drama.
If anything's unclear, the doctor reaches out before deciding. We don't guess.
We're happy to explain more. Our support team is real people who actually reply.