Faster than your GP.

Full refund if the doctor declines. We'd rather be upfront than charge for something outside online care scope.

Medical certificate requests are open 24/7. Prescription and consultation requests can be submitted any time and are reviewed during clinical review hours. You'll get email updates as things progress, so you're not left wondering.

Completely. Your health info is encrypted and only seen by the treating doctor. We don't share anything with employers, insurers, or anyone else. Ever.

Medical certificates start from $$24.95, repeat medication from $$29.95, and consults from $$49.95. A typical GP visit costs $60–120 before Medicare, plus the travel and wait. No Medicare rebate, but you'll likely still save, and definitely save time.

Not currently. InstantMed is a private telehealth service, so there's no Medicare rebate. Medical certificates do not require a Medicare card. Prescriptions and consultations require Medicare details for identity, prescribing records, and pharmacy continuity.

A doctor reviews your request and, if clinically appropriate, sends an electronic prescription (eScript) directly to your phone via SMS. Take it to any pharmacy in Australia. No paper scripts, no waiting for a callback.