How is this different from seeing a doctor in person?

Every request is reviewed by a real Australian doctor, registered with AHPRA and actively practicing. No AI, no chatbot. Telehealth has been legal and regulated in Australia for years. The difference? No waiting rooms, no appointments, no phone tag.

What if the doctor says no?

Full refund, no questions. We'd rather be upfront than take your money for something we can't help with.

How fast is it really?

Medical certificates are typically issued in under 30 minutes, available 24/7. Prescriptions and consultations are reviewed within 1–2 hours during operating hours. You'll get email updates as things progress, so you're not left wondering.

Is my information private?

Completely. Your health info is encrypted and only seen by the treating doctor. We don't share anything with employers, insurers, or anyone else. Ever.

How much does it cost compared to a GP?

Medical certificates start from $$19.95, repeat medication from $$29.95, and consults from $$49.95. A typical GP visit costs $60–120 before Medicare, plus the travel and wait. No Medicare rebate, but you'll likely still save, and definitely save time.

What services does InstantMed offer?

Medical certificates for sick leave, carer's leave, and uni extensions. Repeat prescriptions for your regular medication. Discreet doctor-reviewed treatment for ED and hair loss. No call required. All requests reviewed by an AHPRA-registered Australian doctor.

Is there a subscription or ongoing fees?

No subscriptions, no membership fees, no hidden charges. You pay a flat fee per request. If your request is declined, you get a full refund. That's it.

Does Medicare cover InstantMed?

Not currently. InstantMed is a private telehealth service, so there's no Medicare rebate. The upside: no Medicare card required for medical certificates, no bulk-billing lottery, and no 45-minute wait for a 6-minute appointment.

How do prescriptions work?

A doctor reviews your request and, if clinically appropriate, sends an electronic prescription (eScript) directly to your phone via SMS. Take it to any pharmacy in Australia. No paper scripts, no fax machines, no carrier pigeons.

Are you available on weekends and after hours?

Yes. We're open 8am to 10pm AEST, seven days a week, including weekends and public holidays. Because getting sick doesn't wait for Monday.

Every request is reviewed by an AHPRA-registered Australian GP, qualified, experienced, and actively practising. We don't use overseas doctors, nurse practitioners, or AI to make clinical decisions. A real doctor reviews every single request.

Does my employer see my diagnosis?

No. Your medical certificate states the dates you're unfit for work, not why. Your employer doesn't see your diagnosis, your symptoms, or anything you told the doctor. Your health information is encrypted and stays between you and your treating doctor.

Skip the GP queue. Certs, scripts, and treatment.

Real Australian doctors review every request - medical certificates from $19.95, repeat scripts, and discreet treatment for ED and hair loss. No appointments, no waiting rooms.

Get started How it works

3001 Australians helped

No call required

Full refund if declined

LegitScript

Certified

Google

Pharmacy Certified

“Got my cert in 20 mins. Employer accepted it no questions asked.”

- Sarah M., Sydney

Treatment Plan

Reviewed

eScript

Sent to phone

Medical Certificate

Approved

StatusReviewed & issued

SentJust now

AHPRA-registered doctor

Medical Certificate

Reviewed & issued

eScript

Sent to phone

Services

What do you need?

Pick a service. Pay a flat fee. No sign-up needed.

6 services · 2 more coming

Medical Certificates

From $19.95

Get a valid certificate for work, uni, or carer's leave, without leaving bed

Accepted by all Australian employers
Delivered to your inbox same-day
AHPRA-registered doctor on every cert

“Got my cert in 20 mins. Employer accepted it no questions asked.”

- Sarah, Sydney

Repeat Medication

From $29.95

Get your regular medication sorted without the hassle

Works with any chemist
Repeats included where appropriate
Sent to your phone via SMS

ED Treatment

From $49.95

Prescription ED treatment reviewed by an Australian doctor. No call, no waiting room.

No call needed - doctor reviews your form
Discreet packaging, sent to any pharmacy
Only pay if doctor approves

Hair Loss Treatment

From $49.95

Doctor-led assessment for hair loss treatment. Discreet, no call required.

Evidence-based treatments
No waiting room, no call needed
eScript sent straight to your phone

Coming Soon

Women's Health

From $59.95

Contraception, UTIs, and more, reviewed by an Australian doctor. No waiting room.

Contraception and hormonal health
Doctor-reviewed, no call needed
eScript sent to your phone

Coming Soon

Weight Loss

From $89.95

Doctor-led weight loss assessment with evidence-based treatment options.

Evidence-based treatment plans
Doctor-reviewed assessment
Ongoing support available

Private service - no Medicare rebate, but PBS subsidies may still apply at the pharmacy

Trusted by

Social proof

Real patients. Real reviews.

Don't take our word for it.

3,031+

Australians helped

and counting

4.8/5

Patient rating

from verified reviews

94%

Delivered same day

of all requests

100%

AHPRA-registered

every single doctor

5.0(3)See all reviews

Woke up with gastro at 6am, had my cert by 8:30. HR didn't question it.

Sarah M.

Verified

Half expected a rubber stamp tbh. It wasn't. The form asked proper questions and the doctor actually engaged with what I wrote.

Michelle T.

Verified

Woke up with gastro at 6am, had my cert by 8:30. HR didn't question it.

Sarah M.

Verified

Half expected a rubber stamp tbh. It wasn't. The form asked proper questions and the doctor actually engaged with what I wrote.

Michelle T.

Verified

Missed an exam and needed a cert for special consideration. Done before my next lecture. The doctor asked follow-up questions too which made it feel legit.

Tom H.

Verified

Ran out of my regular medication while travelling. Got a new script sent to a local pharmacy same day - really took the stress out of it.

Sophie T.

Verified

Missed an exam and needed a cert for special consideration. Done before my next lecture. The doctor asked follow-up questions too which made it feel legit.

Tom H.

Verified

Ran out of my regular medication while travelling. Got a new script sent to a local pharmacy same day - really took the stress out of it.

Sophie T.

Verified

Needed my regular medication renewed. Sorted in about 20 minutes. Usually takes a week just to get a GP appointment.

David R.

Verified

Needed to talk to someone about ongoing migraines. Doctor was thorough, asked all the right questions, and organised a referral.

Laura P.

Verified

Needed my regular medication renewed. Sorted in about 20 minutes. Usually takes a week just to get a GP appointment.

David R.

Verified

Needed to talk to someone about ongoing migraines. Doctor was thorough, asked all the right questions, and organised a referral.

Laura P.

Verified

Individual experiences may vary. All requests are subject to doctor assessment.

FAQ

Beforeyoustart

The stuff people actually want to know.

View all questions

No barriers

No appointment needed

No need to speak to anyone

Done from your phone

Ready when you are

Tell us what's going on, a doctor reviews it, and you're sorted. No appointments, no waiting rooms.

Get started

Full refund if we can't help - no questions asked

Skip the GP queue. Certs, scripts, and treatment.

Real Australian doctors review every request - medical certificates from $19.95, repeat scripts, and discreet treatment for ED and hair loss. No appointments, no waiting rooms.

3001 Australians helped

No call required

Full refund if declined

LegitScript

Certified

Google

Pharmacy Certified

“Got my cert in 20 mins. Employer accepted it no questions asked.”

- Sarah M., Sydney

Skip the GP queue. Certs, scripts, and treatment.